This draft privacy statement explains how mahi3d may collect, use, store, and share customer information through the quoting and checkout experience.
The store may collect information customers provide directly, including name, email address, password, quote details, order details, uploaded file metadata, shipping or pickup choices, customer messages, and support requests.
The site may also collect technical information needed to operate the service, such as browser details, session information, and security logs.
Customer information is used to provide quotes, process payments, create and manage orders, maintain customer accounts, answer support requests, improve store operations, and keep the site secure.
If a customer creates an account, the store may use account information to show saved quotes, order history, tracking details, contact details, and account settings for that store.
Saved quotes are estimates and may include file information, selected material, colour, finish, dimensions, quantity, shipping option, and calculated totals.
Uploaded files and file metadata may be used to calculate model dimensions, estimate price, check size limits, prepare an order, and provide support. Customers should avoid uploading files that include unnecessary personal information.
Card payments are processed by Stripe. The store and Trennen do not receive or store full card numbers through this website. Stripe may process payment information according to its own terms and privacy practices.
This quoting, customer account, and checkout experience is powered by Trennen. Trennen may process operational data for the store so the site can run, support orders, maintain security, and provide platform services.
The store should update this section before launch to name any additional service providers it uses, such as email, hosting, analytics, shipping, accounting, or support tools.
Customers may ask to access or correct personal information held about them. The store should add its preferred privacy contact details and process before launch.
The store and platform should keep customer information only as long as needed for quoting, orders, records, legal obligations, support, and security. Reasonable technical and process safeguards should be used to protect customer information.
For privacy or account questions, use the customer portal Help section for the current store. The store should replace this placeholder with its privacy officer or support contact before launch.